Main Frequent Flyers Programs Turkish Airlines Miles&Smiles

Turkish Airlines Miles&Smiles

Program overview 

Miles&Smiles is a loyalty program of Turkish Airlines, a Star Alliance member. Turkish Airlines, with a hub in Istanbul airport, flies to more than 250 destinations in the world. This is an excellent airline with great service. 

Although Miles&Smiles is not a well-known program, it is worth taking a look at. Miles&Smiles offers a lot of great redemption options and offers an easy path to Star Alliance Gold privileges.


Star Alliance 

Program website 

Approximate miles value 


Miles validity 

3 years 

Program accrual

Based on distance + bonus 

Limit on amount of miles you can purchase 

You can purchase up to 50,000 Miles in a calendar year.

Waitlist option


Courtesy Hold for award reservation

Allowed for 72 hours 

Do you need to open an account to check availability?


Stopover option 

1 stopover is allowed (Roundtrip awards only)

Family account


Upgrade option


Online booking 

Turkish Airlines flights may be booked online, but for some partner flights, you may need to call them

Airline partners 

Aegean, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian Airlines, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, Egyptair, Ethiopian Airlines, EVA air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Portugal, Thai Airways, United Airlines

Credit card partners

Citi ThankYou (1:1, usually instant), Capital One (2:1.5, usually instant)

Hotel partners 

Marriott Bonvoy (3:1, 3 days transfer), Hilton Honors (10:1, up to 30 days transfer), Wyndham Rewards (6:1.2, 6-8 weeks transfer), Radisson Rewards (10:1, 4-6 weeks transfer), Accor Live Limitless (2:1, 4-6 weeks transfer)

Co-Branded credit card in the US 


Point/Miles Conversion Chart


  • Family account 
  • Low cancellation and change fees ($25) 
  • Award reservation courtesy hold for 72 hours 
  • One-way awards are exactly half of the round-trip awards
  • Best in alliance status thresholds (only 40,000 flown miles for Star Alliance gold and valid for 2 years)
  • Low Promo awards for Transatlantic Business starting at 45,000 miles and decent availability of promo award space as compared to other airlines
  • Any seat award availability at reasonable mileage prices
  • Excellent airline, well-designed airport, best business class and Star Alliance Gold lounges in Europe in Istanbul International Airport
  • If you earn Miles&Smiles Gold status (40,000 status miles, valid for 2 years) you get all Star Alliance Gold benefits, including lounge access when flying domestic flights on United Airlines in any class.  The lounge access is not available to United Airlines Gold cardholders


  • Mixed cabin awards are never allowed
  • Fuel surcharges are always passed on (except United)
  • Relatively low bonus levels for Elite members and Premium classes
  • The website needs more details and functionality
  • Upgrades are almost as expensive as awards, not a great deal
  • Poor availability for partner airlines

Excellent for   

  • Business Class from the US to Europe starts from 45,000 miles one way on Turkish Airlines and Star Alliance partners. 
  • South African Business Class from the US to Johannesburg starts from 67,500 miles one way. 
  • Air Canada direct flights from Canada to India for 52,500 miles in Business Class each way. 
  • United Airlines flight from the US to Hawaii for 7,500 miles in Economy one way. 

Insider Tip 

  • Turkish Airlines may offer promo awards that can be really great deals. In this case, the promo Business Class often has the same price as the regular Economy award.
  • The website is buggy when booking award space. The app experience is much better, so download an app when ready to book an award. 
  • There is a separate entrance to Istanbul Airport for Business Class passengers and Star Alliance Gold members. No lines for security check-in and passport control.
  • Although Istanbul Airport is huge, don't hesitate to book 1-hour connections as they designed special procedures to get passengers with short connections to their flight in minutes. Follow the special signs in Istanbul Airport for connections under 60 minutes.
  • Surprisingly, Americans need a visa to visit Turkey (not for transit). It is easy to get online in a few minutes by filling out a form. No need to print it.
  • The Homebase Stopover Strategy works really well for Istanbul based travelers.

Do you use this program? Share your experience and tips in the comments below. Your thoughts would be very valuable to us!



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