During the COVID-19 outbreak, many airlines have implemented significant changes to their operations and policies, including modifying well-known perks.
What's the reason behind this?
You see, airlines restructured their services and regulations to prioritize passenger safety, adapt to reduced demand, and minimize financial setbacks.
With the temporary suspension of some airline privileges, tourists expressed varied reactions and sentiments such as disappointment and appreciation for safety measures. On top of those, several frequent flyers held their hopes high as they eagerly expected the restoration of such benefits.
Fortunately, since the travel industry is returning to normalcy nowadays, airlines are gearing up to resume their full range of services!
So, ready your adrenaline, travelers! Here are some of the airline perks that have set their sweet comeback:
Members of the MileagePlus program who attained Premier status in 2022 are now eligible to obtain a United Premier luggage tag.
Following a nearly three-year hiatus, what could passengers expect with this return?
According to reports, the bag label is now eco-friendly since it's crafted from recycled materials. Moreover, customers can avail themselves of advantages such as priority handling and easy luggage identification.
However, considering the number of Premier members, United Airlines is unlikely to distribute welcome packages annually, as it had previously done. Despite that, passengers can expect the airline to expand and diversify its loyalty programs.
Since the onset of the COVID-19 pandemic, in-flight services that include the selection of desserts and customized ice cream sundaes have been temporarily discontinued. Airlines highlighted hygiene protocols, leading to the decision to halt these popular passenger treats.
Nevertheless, United Airlines and Delta have announced that their distinctive dessert features made their delighted return.
On December 1, 2022, United Airlines reintroduced its ice cream sundae cart on selected long-haul flights departing from San Francisco. The airline assured tourists that this exceptional service would gradually be available on all long-haul international flights starting February 2023.
Meanwhile, Delta’s dessert cart now extends vegetarian options. This cart, featuring a variety of treats, is now offered for customers on international and domestic flights.
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With the steady return of plane perks, airlines demonstrate their commitment to providing high standard travel encounters to their valued passengers. Furthermore, revamping airline perks can help air companies stay competitive in a rapidly evolving aviation industry.
However, it's salient for airlines to consistently deliver on their promises and maintain the quality of their perks. With this, air companies must strive to ensure that the reintroduced services are implemented consistently and of quality to maintain positive passenger feedback.
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